Main characteristics
- Location
- Portland, Oregon
- Company
- Astound Broadband
- Industry
- Engineering|Technician
Job summary
Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications servicesand applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, youll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
Position Overview:
Astound Broadband is currently searching for a Commercial Technician in our Portland, Beaverton, Tigard, Hillsboro, McMinnville, Salem and Corvalis region. The position will report to Portland, OR, but will perform installs throughout the state. This position is responsible for performing work involving installation, test, configuration, and maintenance of communications systems in Customer Premise Locations, Point of Presence (POP) and outside enclosure cabinet environments. Systems involve SONET and ETHERNET network elements including transmission, transport and distribution systems to provide advance services and other high capacity services for commercial business customers. Use of various fiber and copper TDM and ETHERNET test equipment such as the BUTT Set, Optical Light meters, fiber scopes, Optical Time Domain Reflectometer (OTDR), JDSU-3000 ETHERNET test set with the ability to setup and test to RFC-2544 standards. This will be more of a remote position through our home start, and the Commercial Technician I will occasionally come into the office for meetings and inventory restocking.
Responsibilities:
Perform installation and testing of CAT-5 and Fiber cross connects in an MTC environment as well as Customer Premise Equipment (CPE) including ETHERNET Network Interface Devices (NID), Session Initiated Protocol (SIP) and Integrated Access Devices (IAD) for IP voice, switches, routers and media converters for data services, channel banks, 66 blocks, and RJ-48x TDM access devices
Terminate and test CAT-3, CAT-5 and CAT-6 and test fiber cabling
Use of various fiber and copper TDM and ETHERNET test equipment such as the BUTT Set, Optical Light meters, fiber scopes, Optical Time Domain Reflectometer (OTDR), JDSU-3000 ETHERNET test set with the ability to setup and test to RFC-2544 standards
Installs, configures, provisions, checks, maintains, and adjusts a wide variety of -48V DC Power, SONET and ETHERNET transport and CPE equipment to provide voice, METRO ETHERNET, and Optical Internet services, advance services, as well as alternate access through transmission, transport, and distribution equipment
Verifies, validates, and authenticates the operational performance of DC Power, SONET, ETHERNET and Telephony transport and CPE equipment for compliance to design specifications and quality of service targets by utilizing appropriate test equipment and craft analysis management platforms
3-Responds to alarms or outage notification; analyzes and troubleshoots problems for quick resolution in conjunction with Network Operations Center and/or local SOC and on-call engineering staff; restores service
Responsible for ensuring installation, documentation, and turn-up of circuits and equipment conforms to engineering standards
Acts as a primary liaison with other departments, vendors, customers, and interconnection activities to correct error conditions
Ensures transmission and distribution equipment meets Astound Broadband Powered by Wave, franchise, and FCC standards
Implements work orders and coordinates installation, test, and acceptance with field systems technicians to ensure customer acceptance of circuits and services
Applies engineering standards, for equipment installation, cable routing, termination, testing and labeling, including equipment grounding and labeling
Installs DOCSIS based solutions for Small Businesses
Other duties as assigned by management
Qualifications
High School Diploma or equivalent required
At least 1 years of experience in SONET/ETHERNET/Telephony/Routing/Networking environment required. 3-5 years preferred
Deep and broad understanding of SONET/ETHERNET and Telephony technologies including WDM, Channel banks, 66 Blocks, DS0, DS-1, DS-3, OC-3, OC-12, and OC-48
Ability to Subnet, use of Command line interface and routing protocols, Switching, VLAN, basic MPLS
Demonstrated ability to analyze complex technical issues using acquired knowledge and written references as necessary
Ability to prioritize work in network and transport operations
Demonstrated broad knowledge of installation, operations, maintenance and repair of SONET, ETHERNET, Telephony and Voice transmission and customer premise equipment
In-depth knowledge of SONET, ETHERNET and Routing theory
Proven logical, organized thought process with the ability to apply these traits to novel situations
Ability to lift up to 50 lbs.
Ability to drive company vehicle in a safe and responsible manner
Ability to drive significantly for local travel
Ability to consistently stay organized and prioritize daily tasks and or projects assigned while being able to shift gears as needed
Ability to safely work on or around high voltage power (AC or DC)
Must possess a clean driving history and valid drivers license
Ability to be on an on-call rotation
Education
Required:
High School or equivalent
We're Proud to Offer a Comprehensive Benefits Package Including:
Competitive compensation including base salary plus uncapped commissions plan
401k with employer match and immediate vesting
Gas mileage reimbursement program
Paid parental leave
Tuition reimbursement program
Employee discount program
Entrepreneurial yet established and growing organization where you can make a true impact!
The base salary range in Oregon for this position is $21.00/hr - $38.00, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Oregon and may not be applicable to other locations.
Commercial Technician I - $21.00/hr - $28.75/hr
Commercial Technician II - $23.00/hr - $32.00/hr
Commercial Technician III - $$28.00/hr - $38.00/hr
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Diverse Workforce / EEO:
Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each others differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
CCPA Employee Privacy Policy (For California Candidates Only):
EducationRequiredHigh School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
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