Sporting Goods Department Head

 

Main characteristics

Location

Gibson City, Illinois

Company

R.P. Home & Harvest

Employment type

Full-time

Category

Business and Financial Operations

Industry

Advertising/Public Relations

Job summary

R.P. Home & Harvest is a premier farm, outdoors, and home retailer committed to outfitting every customer with the gear they need to live the life they want. We are equally committed to making sure our team is supported in doing their best work and living the life they want. Our people are independent spirits who seek challenges, thrive on creating effective solutions, and revel in new ideas. To put it simply, we enjoy the heck out of our work and our stellar colleagues. If the sound of that makes your heart beat a little faster and piques your sense of adventure, send us your resum! Position: Sporting GoodsDepartment Head The Sporting Goods Department Head is responsible for all the functions of their department. They oversee staff and work to increase productivity by training, motivating, and building the skills of their team members. They support business efforts and implement company changes. They also maintain quality customer service working towards exceeding customer expectation. Responsibilities The Sporting Goods Department Head will support business efforts and implement company and departmental changes. Customer service is key, which means training staff and building relationships with our customers. The Sporting Goods Department Head plays an incredibly important role in managing our firearms area, including the safety of our displays and working with the ATF. Responding to any ATF requests in 24 hours or less.Completing 4473 and A&D paperwork with 100% accuracy and an innate attention to detail.Coaching, counseling, and training employees while creating and maintaining a compelling presentation of merchandise at the same time.Ensuring firearms are displayed safety and in a way where customers can easily view them.Being completely responsible for accurate firearm audits at any given time.Maintaining awareness of competitors performance.Exceeding sales and customer service goals to maintain and improve company standards.Training and mentoring employees in store policies, department procedures, and ensure they have an overall understanding of their day-to-day duties.Monitoring slow moving merchandise and acting to improve sales, and also recommending merchandise that should be added or removed to the department.Working with our customers listening to concerns, resolving issues, examining returned merchandise, and continuing to make Big R a place people want to return.Verifying merchandise is accurately priced and correctly displayed, while maintaining appropriate inventory levels on the shelf.Gathering information from customers as they react to products we do or dont offer.Monitoring signage during sales, updating or removing as merchandise volume changes.Other duties and projects as assigned in the everchanging world of retail. What You Bring to the Job Strong ability to communicate with people from many different backgrounds and do so effectively with customers and employees.You know how to manage your time to make sure things get done right and on time.Youre self-motivated so you dont need people to tell you what to do and you have the ability to motivate those around you to do the same.Youre able to productively supervise others and work closely with other department heads. Requirements Flexibility to meet business needs, including working evenings, weekends, and some holidays.Must be able to do some lifting and moving of heavier inventoryup to 25 poundsin the store with or without accommodation.Youll need to move around the store to help customers and employees.