Sales Coordinator

 

Main characteristics

Location

Dallas, Texas

Company

MINT dentistry

Job summary

Overview:
Earn $35,000 - $65,000 MINT dentistry is looking for exceptional sales people to join our team and help us continue to grow! The Sales Coodinator role is an internal sales position that serves MINT patients and team members by reminding patients of their treatment needs and persuading them to take action. This position requires someone who excels in a fast paced, dynamic environment who has exceptional multitasking skills, loves interacting with customers and making a positive impact, and is driven to see the success of the entire team! Base Pay is $15-$17/hr plus an uncapped monthly commission bonus

MINT dentistry is one of the fastest growing dental companies in the United States. Our mission is to make people want to go to the dentist, and people do want to come to MINT. If you are looking for a fun, fast, and exciting place to work that will challenge you to grow, reward talent and effort, a place of unimagined career possibilities, MINT wants to talk to you. Apply today and see how We Make Sexy Teeth!

Responsibilities:
Warm calling and making multiple outbound calls to potential patient

Discovering patient needs and providing solutions, support, and de-escalation

Presenting and delivering information to the patient

Answer potential customer questions and follow up call questions

Maintains a strong working knowledge of all call center and scheduling processes

Met sales goals and KPI as assigned by supervisor

Record information from patients

Maintain call lists to enhance sales activities

Completes and updates all sales forms and report to ensure timely flow of sales information

Attends all sales and department meetings and training

Responsible for increasing patient retention

Assess associates demeanor, technical accuracy, customer service performance, and conformity to Mint Dentistrys policies and procedures.

Demonstrates a high level of customer service and problem-solving skills

Communicates consistently in a positive and professional manner

Stays up to date on the latest process changes

Follow daily schedules and processes established

Actively participate in meetings and share information

Maintain a positive attitude in all interactions and feedback sessions with agents

Treat each patient with professional customer service using an upbeat tone and empathetic manner

Maintain sales goals as assigned by supervisor

Audit office schedules based on operational guidelines, as assigned by supervisor

Perform other duties as assigned

Qualifications:
GED or highschool diploma

Sales experience preferred

Bilingual in English/Spanish preferred

Prior telemarketing or call center experience preferred

Basic knowledge of dental procedures preferred

Knowledge of Open Dental practice management software preferred

Excellent call management and communication skills

Excellent customer service skills

Excellent organizational and problem solving skills

Skillful at time management, prioritizing, and multitasking

Detail oriented

Ability to work cooperatively with a group of individuals and communicate effectively

Outstanding positive attitude and demeanor

Professionalism in all aspects of job

Good grooming and professional image

Strong interpersonal and relationship building skills

Strong computer skills and the ability to learn new programs as required

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