Main characteristics
- Location
- Osseo, Minnesota
- Company
- Fairview Health Services
Job summary
Overview:We at Fairview Health Services are looking for a new member to join our Patient Registration team at our Maple Grove Ambulatory Care Clinic! This position is approved for 80 hours every two weeks and is benefit eligible! Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (24 days per year starting), and 403B with up to a 6% employer match; click to learn more and get all the details. This role will require that you are able to work rotating weekends. Pay for this role starts at $20.00 and increases based on experience.
The staff is hard working and is empowered to view everything as "our" work to accomplish all goals. When working at M Health Fairview, we want to support our employees growth, honor their strengths and give them the freedom to feel empowered to make a difference in the lives of others.
Responsibilities/Job Description:
Our Patient Registration crew greets and welcomes patients into the clinic. Verifies, registers and schedules patients with accuracy and efficiency. Verifies' insurance and demographic information. Reviews and maintains patients accounts, secures financial arrangements on self-pay balances prior to and during patient appointments.
Registers and verifies insurance and demographic information with the patient
Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, accurate insurance, and billing address.
Advises patients of insurance coverage co-pays or self-pay policy and documents in account for front desk staff.
Monitors patient's balances on accounts and advises patients of outstanding balances to ensure appropriate financial arrangements.
Researches and facilitates patients questions and concerns according to established guidelines and procedures.
May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
Schedules appointments for patients with specified clinician according to scheduling guidelines, patients needs, and availability of clinician.
Qualifications:
Preferred
Completion of medical terminology course or equivalent experience and education preferred.
We find those that exceed in this position also exhibit these characteristics: High standard of creative prioritization skills and priority setting. Shown focus on customer service/patient service with every interaction. Excellent public relations and interpersonal/communication skills. Work as an effective team member to deliver outstanding care. Ability to use appropriate computer applications. Capable of working independently, demonstrate critical thinking skills. Ability to accept change and empower those around you to engage in ongoing process improvement. A solid understanding of Dignity, Integrity, Service, Compassion and Innovation.
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