Employee Services Generalist

 

Main characteristics

Location

Carlsbad, California

Company

Apex California

Job summary

Overview:
Job Summary

The Apex Service Partners Employee Services (HR) Generalist supports the day-to-day operations of the Employee Services department. The ESG will promote HR practices and objectives that provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. Reporting directly to the Regional Director of Employee Services, the ESS will support the implementation of services, policies, and program, and assist team members with HR initiatives.

Supervisory Responsibility:

NONE

Job Duties and Responsibilities

Provide administrative support to the Human Resources department for multiple locations/entities, including data entry, application support, filing, reporting, managing email inboxes, maintaining employee records, and answering basic HR related inquiries from employees via email and over the phone.

Manage the hiring process for new employees by running background screenings and issuing drug screenings, tracking hiring compliance against anticipated start dates, completing all pre-hire screenings, and ensuring candidates complete all required compliance documents and processes.

Communicate and coordinate start dates, equipment and system access setup, uniform issuance, and completion of new hire paperwork, across multiple companies/locations. The primary system of record is ADP.

Lead virtual orientation for regional new hire classes, ensuring a top-notch employee experience.

Coordinate and lead Safety initiatives, pairing with site teams, regional teams, and TPA teams to maintain and secure location, fleet, and employee safety initiatives.

Coordinate employee engagement initiatives to support retention efforts within the region, leading training, employee connections, 30/60/90-day feedback sessions and resolving basic employee complaints.

Pair with Director to investigate, report on, and resolve legal, compliance and employee relations issues, as they arise.

Travel:

This is a hybrid role. However, travel is required (up to 30%), to regional onsite locations and corporate locations, as business needs dictate.

Physical Requirements

Must be able to remain in a stationary position 50% of the time.

Occasionally move about inside the office to access filing cabinets, office machinery, etc.

Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Occasionally ascends/descends stairwells to access second level offices and workspaces.

Requirements:

3+ years of experience in an HR related role, with emphasis on onboarding/orientation/employee engagement

1-2 years of experience in basic employee conflict resolution processes

Experience with employee/customer facilitation, interactions, and correspondence

Strong customer service skills

Experience with employee training and development programs

Excellent verbal and written communication skills

Excellent organizational skills and superior attention to detail

Ability to multi-task, work independently, and maintain confidentiality

Strong computer skills including proficiency with Microsoft Word, Excel, and Outlook

Preferred Qualifications:

Associates or bachelors in human resources, business, or related field

Knowledge of California state and federal laws and human resources policies and practices

Experience with an HRIS, ATS, CRM, LMS and other related systems/applications

Experience working in ADP