Counter Associate (Retail)

 

Main characteristics

Location

Tucson, Arizona

Company

IMC Powered By Parts Authority

Job summary

Powered By Subcompanies:
IMC Powered By Parts Authority

Overview:
Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in New York, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Ohio, Georgia, Florida, Texas, Arizona, California, Oregon and Washington.

Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authoritys catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.

What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.

Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.

Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as a Counter Associate.

Responsibilities:
The Counter Associate (Retail) reports directly to the Store Manager and will be responsible for inside sales activity within store. To succeed as an Counter Associate (Retail), you must be able to build and maintain productive, long lasting relationships with existing customers and close sales to achieve goals.

Build and maintain productive, long lasting relationships with existing customers

Get the Sale! -close sales to achieve goals

Work with customers in a professional, courteous manner

Become familiar with customers and their needs

Locate parts that are difficult to find and negotiate with vendors to ensure the best deal

Accurately quote parts to customers

Follow up with customers who have not ordered recently and ensure that customers have purchased quoted parts

Track lost sales

Promote company specials

Assist another counterman when necessary

Foster and qualify new sales opportunities with new and existing customers

Fulfill customer orders from installers, fleets, municipalities and car dealerships to sell auto parts, tools, shop equipment and programs.

Perform other duties as assigned.

Qualifications:
Experience in retail counter sales in a highly competitive market; prior success selling retail auto parts particularly in aftermarket industry preferred,

Exceptional phone skills: positive, enthusiastic and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening skills.leave the Customer Satisfied.

Excellent negotiation, interpersonal and communication skills (both written and verbal)

Knowledgeable and Passionate about exceptional customer service and exceeding sales goals

Ability to build and maintain lasting business relationships

General automotive knowledge preferred

Results focused, producer, closer, committed to growth

Experience with POS system a plus

Proficient in MS Office applications, specifically MS Word and Excel preferred

Time management and organizational skills

Multi-lingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plus

Ability to act and operate independently to accomplish objectives

Position requires an individual with an outgoing and assertive personality to take initiative, be pro-active, be very positive, and have a can-do / seize-the-day type attitude, tenacity in pursuit of goals.

We will give preference and top pay to candidates with directly relevant experience

Some of the benefits of being a part of our growing Parts Authority family:

Medical Coverage

Pharmacy Coverage

Dental Coverage

Vision Coverage

Basic Life and AD&D

Short Term Disability Coverage

NYDBL

Voluntary Short Term Disability Coverage

Voluntary Long Term Disability Coverage

Flexible Spending Account- Medical, Dependent Care, Limited Purpose & Commuter Benefits

Health Savings Account

Health Reimbursement Account

Accident, Critical Illness, Hospital Indemnity, & ID Theft

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

Paid Holidays, Sick/Personal Days and Vacation

Profit Sharing/401 (k) Plan

Employee Discounts on Merchandise

We are an. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status.