Dispatcher

 

Main characteristics

Location

Wilmington, Massachusetts

Company

Parts Authority LLC

Job summary

Overview:
Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 200 locations servicing customers in New York, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Ohio, Georgia, Florida, Texas, Arizona, California, Oregon and Washington.

Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authoritys catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.

What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.

Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.

Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as a Dispatcher.

Responsibilities:
We are seeking a dispatcher to join our high energy, fun, and fast paced work environment. The dispatcher is responsible for scheduling the drivers routes and ensuring on-time, accurate deliveries. We only want dynamic, career-minded people who are willing to dedicate themselves to this job.

Work well with customers

Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers

Ensure that driver counts money collected and put delivery times on bills

Work with Parts Pullers to ensure the deliveries go out correctly

Work with drivers to make sure that they know the correct route

Work with customers over the phone to update them on the status of their orders

Properly assist drivers who have difficulty with routes or any other aspect of the job

Perform other duties as assigned.

Qualifications:

Accurately follow directions, both written and verbal

Maintain individual productivity and quality standards according to department requirements

Focus and remain on task in a fast-paced environment

Attention to detail

Great communication skills

Time management skills

Able to work well under pressure

Must be able to work well with other staff members and supervisors

Must have an open availability, flexible and able to work various shifts and over time.

1-2 years Warehouse experience preferred.

Familiarity with safety measures in a warehouse

Some of the benefits of being a part of our growing Parts Authority family:

Medical Coverage

Pharmacy Coverage

Dental Coverage

Vision Coverage

Basic Life and AD&D

Short Term Disability Coverage

NYDBL

Voluntary Short Term Disability Coverage

Voluntary Long Term Disability Coverage

Flexible Spending Account- Medical, Dependent Care, Limited Purpose & Commuter Benefits

Health Savings Account

Health Reimbursement Account

Accident, Critical Illness, Hospital Indemnity, & ID Theft

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

Paid Holidays, Sick/Personal Days and Vacation

Profit Sharing/401 (k) Plan

Employee Discounts on Merchandise

We are an. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status.