Dental Office Assistant - Business Assistant

 

Main characteristics

Location

Oklahoma City, Oklahoma

Company

North May Family Dental

Industry

Customer Service|General Clerk

Job summary

Overview:
Full-Time Experienced Dental Office Assistant "No Nights or Weekends, Full Benefits Package, Quarterly Bonus Potential, Dental Office Assistant Academy Training & CE Classes Included"

Expected Full-Time Work Hours: Monday-Friday, 8:00am-5:00pm

North May Family Dental, a Heartland Dental Supported Practice and a "Growing Patient-Focused Doctor Office in Oklahoma City" is looking for an Experienced Dental Office Assistant to join our team.

Supporting our front office as a Dental Office Assistant, youll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

About North May Family Dental:

North May Family Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve.

Join a 8 person team that thrives on collaboration, communication, and community

Office is a fun, welcoming, easy going, positive environment, and goal-oriented team

Office Location: 5401 N. May Avenue, Oklahoma City, OK 73112

Expected Work Hours: Monday-Friday, 8:00am-5:00pm

Fun Facts About Office:

*Celebrate Successes & Goal Achievements

*Celebrate Birthdays & Work Anniversaries

*Have Team Outings

*Involved in the Community

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, youll work in an environment that encourages learning, team cohesion, and puts patients first.

What Youll Gain:

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)

Front loaded education and training, providing you the opportunity to develop to your full potential

Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential

Responsibilities:
More about the role:

Greet and welcome patients as they enter the office to create a great first impression of our team

Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies

Utilize Dentrix for patient scheduling and records

Schedule and confirm appointments for multiple providers in the office

File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage

Post insurance and patient payments and process accounts receivables

Review treatment plan fees and payment options with patients

Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Qualifications:
Minimum Qualifications:

High School Diploma/GED

1 year of front office work experience in a Dental or Medical Office environment

The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Experience working in a fast-paced, customer-centric, and high patient environment

Team player

Excellent communication, organizational, and multi-tasking skills

Customer Service experience

Comfortable discussing financial matters with patients/customers

Adaptable to a changing work environment

Self Starter

Attention to detail

Sense of urgency

Ability to meet deadlines

Microsoft Office Suite experience

Preferred Experience

1+ years of experience with insurance billing and accounts receivable

Dentrix or other dental software experience

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

Availability to attend virtual training sessions (or in-person) periodically throughout the year

Who is Heartland Dental?

As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,800 supported doctors in 39 states and over 1,700 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.

At Heartland Dental, were committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.