Customer Service Agent

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Ad nr: 40092
Published: March 24, 2024, views: 4

 

 

Main characteristics

Location
College Park, Georgia
Company
SIXT USA
Industry
Customer Service|Client Solutions Specialist

Job summary

Job Description

Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate possesses the following attributes:

Exceptional interpersonal and relationship building skills

Strong verbal and written communication skills

Strong organizational skills and the ability to multi-task

Ability to manage stressful or unusual situations to maintain good customer service

What you will do:

Welcome all customers as they arrive on the lot

Ask about their experience with Sixt, recording feedback to improve future rental experience

Make sure customers have all personal belongings from the vehicle

Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report

Use proper statement to determine if vehicle is being returned with full tank of gas

Advise and review rental charges, providing an accurate receipt to the customer

Provide information regarding transportation to the airport terminal if applicable

Complete a service alert for any mechanical and or body damage communicated by the customers

Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location

Keep lot organized for ease of access and traffic flow

Work in outdoor weather conditions including direct sunlight, rain, heat or cold

Perform other job duties as assigned to meet the business needs



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Published: March 24, 2024, views: 4


Company: SIXT USA

Location: College Park, Georgia


Industry: Customer Service|Client Solutions Specialist


Additional information:

SIXT USA

Application for the position: Customer Service Agent

Full name:• required field •

Your e-mail:• required field •

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Attachments: • Curriculum Vitae , cover letter, other •


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