Senior Consumables and Housewares Department Head

 

Main characteristics

Location

Streator, Illinois

Company

R.P. Home & Harvest

Employment type

Full-time

Category

Business and Financial Operations

Industry

Advertising/Public Relations

Job summary

Job Title: Senior Consumables and Housewares Department Head Department: Store Operations Reports To: Store Manager / Assistant Store Manager FLSA Status: Non-exempt R.P. Home & Harvest is a premier farm, home, and outdoor retailer committed to offering a mix of mission-critical, quality products and exclusive offers at competitive prices. Originally founded in 1964 as Big R Stores, the company has grown to more than 25 stores across IL, IN, OH, and WI. In addition to competitive wages, an extensive benefits package is offered for our full-time associates. Our part-time associates have access to voluntary benefits, retirement plan options, paid vacation, employee discount and an employee assistance program. Position Summary The Senior Department Head is responsible for all aspects of their department. They oversee staff and work to increase productivity by training, motivating, and building the skills of their team members. They support business efforts and implement company changes. They also maintain quality customer service working towards exceeding customer expectation. Essential Job Duties and Responsibilities Provide prompt and courteous customer service centered around meeting the customers needsEnsure that the salesfloor is maintained in a neat, clean, and organized mannerPresent merchandise that is accurately priced and frontedReplenish product availability by merchandising new and existing freightMaintain efficient and organized stock roomPromote sales by building creative displays, showcasing seasonal product availability and valueMonitor and rotate date sensitive product to ensure timely sell throughFoster a safe and productive work environment for associates and customersMaintain correct inventory countsUse information technology to analyze inventory and merchandising resultsExecute company merchandising directivesTrain and mentor associates in product knowledge and specific departmental responsibilitiesRemain current on setting all ad pricing and price changesAbility to plan and merchandise based on seasonalityObserve clothing rack rules and rack maintenanceFollow proper fitting room security proceduresDiligent in protecting company assetsFollow all SOP guidelines and company policiesComplete 4473 and Acquisition and Disposition paperwork with 100% accuracyEnsure firearms are displayed and handled appropriatelyComplete accurate daily firearm countQuarterly firearms serial number auditSystemically receive firearms and ammunitionRespond to ATF requests within 24 hours Manager on Duty and key holder. Responsible for opening and closing the store Responsible for all managerial duties in the absence of salaried managementOther duties as assigned Minimum Qualifications High school Diploma or equivalentBasic Computer KnowledgeReading, Comprehension and Writing Skills Preferred Qualifications Previous managerial experience in retailAge 18 or older in Indiana, Wisconsin, Michigan, and OhioAge 21 or older in IllinoisNot a felon, or a felon whose rights to possess firearms has been restored (requires passing deeper background check than standard)Illinois residents only: possess a valid FOID card Personality and Relational Skills Inspires and coaches associates in skill development and confidenceGives recognition and praise for accomplishmentsLeads by example through integrity Makes sound and timely decisionsIs approachable to customers and associatesIdentifies opportunities for process improvementCustomer Service focused Team focused and collaborates with all associates and department heads Expresses a desire for learning and growthBuilds relationships with a variety of personality typesCommunicates clearly through speech and writingAlways demonstrates a professional attitude with customers and co-workers, including during high pressure situationsPays close attention to details and learns from mistakesIdentifies work to be completed and delegates assignment appropriatelySolves problems with minimal supervision Physical Demands While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.The position does require frequent lifting of merchandise.It is expected that the employee lift safely, using proper body mechanics and lifting devices. When lifting heavy items, up to 50 pounds, a team lift may be required.