Main characteristics
- Location
- Maitland, Florida
- Company
- ConcordRents
- Salary
- 17 - 23 per year
- Employment type
- Full-time
- Category
- Office and Administrative Support
- Industry
- Real Estate
Job summary
Join ConcordRENTS, which offers industry leading starting wages. Over 94% of our team earns more than our current minimum wage of $15 per hour, which will further increase each year in $1 increments until we reach $20 per hour in 2026. Founded in 1993, ConcordRENTS is a national leader in high quality, customer-focused property management of affordable multifamily rental housing. Our continued success is based upon our exceptional team members. Our team members commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Beginning in 2022, the 401-K program will be further enhanced to offer a company match of 150% on the first $1,000 invested by an eligible team member, while continuing with existing matching levels for additional contributions made.Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
BASIC PURPOSE:
This individual is expected to provide technical assistance to computer users, answer complex technology questions, and resolve computer problems for clients in person or via telephone if from remote locations. They are to provide assistance concerning the use of computer hardware and peripherals as well as client-based software, and to assist less experienced team members with technical guidance as needed.
ESSENTIAL FUNCTIONS:
1. Maintains and repairs equipment trouble shooting, repairing or replacing components, adjusting settings as needed, and testing within the companys network to ensure satisfactory operation.
2. Configures and installs computer and peripheral equipment such as desktop computers, laptop computers, printers, basic tele-communications equipment, and installs client software.
3. Uses test equipment, tools, supplies and materials that are standard for desktop support personnel.
4. Confers with senior management in the resolution of procedural or technical matters.
5. Provides technical support to staff as needed in the use of client computer systems.
6. Assists staff in understanding fundamental operation of computers and peripheral equipment.
7. Complies with work schedule and attendance requirements according to reasonable policy and practices.
8. Reads trade magazines and attends computer trade shows to obtain current information about technology trends.
OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:
1. Travel to remote locations to perform essential functions as required.
2. Must be able to work some evenings and weekends and to be available on short notice to resolve problems at regional locations.
3. Must be capable of working with frequent interruptions.
4. All other duties as assigned.
Pay for this position is commensurate with experience of candidate.
Proof of Covid-19 Vaccination required.
1. Completion of a two year technical school or two years of college or university credits in computer system / technology.
2. Advanced knowledge of current computing practices, standards and equipment.
3.
Extensive knowledge of Microsoft client tools (including but not limited to Office, Outlook, and Skype), as well as general networking & desktop support products
4. Must possess excellent written and verbal communication skills as well as strong technical writing skills.
5. Must have the ability to manage daily work with a high degree of independence.
6. Excellent organizational skills are required, and will be used to coordinate and schedule support services, support documentation, and computer support across all the organization.
7. At least two years of work experience in the area of desktop support across multiple operating systems as well as networking, telecommunications and client software support.
8. At least two years of experience in working with computers, networking equipment & printers.
9. Must demonstrate the ability to remain positive when encountering adverse situations that may arise during troubleshooting delivery.
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