Main characteristics
- Location
- Pleasanton, California
- Company
- Axelon Services Corporation
- Industry
- Strategy & Consultancy
Job summary
Hybrid role Currently the requirement is 3 days/week, Tuesday-Thursday, but business needs could change that.Job Description:
Pro: You've probably seen The Company's consumer products on store shelves or use our products in your home. What you may not realize is our first customers were professionals who trusted bleach and other commercial cleaning and disinfecting solutions to help stop the spread of disease and infection. Building on a century-long legacy in cleaning and disinfecting, Pro encompasses professional healthcare, cleaning and specialty offerings. Our wide range of solutions reflect a tradition of research and experience in cleaning, sanitizing and infection prevention for professional environments. For more information about Pro, visit www.(url removed) or follow @Health on Twitter.
This position is responsible for providing rebating support for field sales and distributors, managing the Professional rebates portal, owning and designing a ticketing system for internal issue resolution and tracking, and partering in the management of our end user customer accounts.
Excellent communication, attention to detail, and interpersonal skills make you a great candidate to join this dynamic high-performance team.
Manage the Professional Rebates Mailbox (30%)
Develop and manage a ticketing system for the Professional Rebates Mailbox
Manage Ticket Resolution
Rebating Field Support (30%)
Manage distributor portal access: new access, access terminations, portal issues
Manage distributor payee records (process new distributor W9 requests, changes)
GPO Tier, Member, Eligibility Validation (from distributor, field sales)
Distributor and GPO Support (20%)
Price activations
Create, organize, and publish GPO rosters to field sales and Forge, along with evaluating on-going tier activations; 28 rosters + 1 master file with 2.5M GPO members
Support the monthly process of Alias Management reviewing all mismatched addresses/locations in rebates tied to GPO contracts
Rebate File support (10%)
Publish Distributor Backup Reports to Distributors, Field Sales, and box
Publish GPO Admin Fee Reports to GPOs, Sales Planning, and Field Sales
CRM End User Support (10%)
Account Management Operators (End Users)
Account Quarterly Updates
Requirements:
Years and Type of Experience:
Minimum:
3-5 years of previous data support experience and a high Microsoft Excel proficiency
Skills and Abilities:
Minimum:
High proficiency with MS Office tools (especially Excel)
Strong communication and follow-up
Attention to detail
Analytical and decision making skills
Teamwork and collaboration
Interpersonal Relationship Management
Planning and Organization
Ability to own end-to-end process
Ability to maintain detailed documentation that would enable passing of an audit
Sales, data analytics
Desirable:
Experience leveraging/managing ticketing systems
Business Intelligence Analytical Tools
3-5 years office experience
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