Operations Business Analyst II

 

Main characteristics

Company

Aon Corporation

Job summary

Posting Description:
Operations Business Analyst II

As a member of the Aon Affinity Delivery Management Office (DMO) team the operations Business Analyst is responsible for developing a comprehensive perspective of Aon Affinity business unit solutions and processes, working with stakeholders to elicit, validate, prioritize, and document business and functional requirements.

This is a hybrid role with flexibility to work both virtually and a minimum of three days in office at our Fort Washington, PA location.

As the main point of contact between the DMO and the Life and Health business you will help shepherd projects through to successful results by gathering requirements from a business area and presenting them in ways that are understandable and actionable by the organization.

The main responsibility will be to directly manage and perform all configuration needed to ensure new programs, plans, rates and supporting sets ups as well as updates are formally initiated in InsPro. Must be able to act independently, provide information for certain business decisions, and collaborate with business partners and project teams to influence and advance initiatives. This role will provide intrinsic value to the organization, as the Business Analyst will enhance procedures and spearhead improvement processes to continue to manage initiatives and product related tasks. The ideal candidate will have exceptional communication and management skills to keep projects in scope.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like - Position Responsibilities:

Responsible for partnering with business/user group representatives to understand business processes and underlying informational and/or process automation needs, then translating those needs into formal, documented business requirements, and fulfilling all configuration aspects of Inspro application.

Participates in the development and document of functional, technical requirements as well design reviews.

Responsible for creating standard and ad-hoc reports and dashboards.

Design, build and support configurations within Inspro applications and be responsible for data management.

Facilitate continued enhancements carrier needs through Inspro, aligning with business processes and reporting requirements.

Engage & use Inspro support for maintenance & configuration support.

Participate in project planning activities to provide input on work effort and cost estimates.

Responsible for performing User Acceptance Testing (UAT) and managing go-live activities with IT and business units.

Develop and deliver innovative solutions while applying best practices and governance.

Provide support for production environment including incident management and resolution.

Prepares as is and current state documentation in written and graphical form (flows).

Maximize the utilization of existing business applications and technologies to meet business requirements and to improve the leverage of IT assets.

Communicate and collaborate proactively with external and internal customers to analyze information and functional needs and deliver functional requirements, business requirements, and use cases.

Bring strong analytical skills to bear on projects, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

Provide subject matter expertise in one or more industries and bring best practices into requirement discussions.

Ensure alignment of the Affinity enterprise and business requirements with the overall Affinity business strategy

Skills and experience that will lead to success.

5+ years of InsPro configuration and management experience

3 or more years of experience managing multiple concurrent work streams of business analysis and leveraging best-suited methodologies and practices.

Experience with formal project management methodologies with experience in both Waterfall and Agile approaches

Experience developing business use cases from requirements and/or delivering business use case functionality and developing user stories in support of Agile focused projects.

Exposure to working in a management consulting environment serving a variety of clients supporting business strategy definition and validation, visioning, and metrics / success measure definition.

Strong experience developing business processes / workflows in Visio or PowerPoint or similar application or process modeling tool.

Excellent oral and written communication skills; Decisive decision-making; Negotiation skills; Relationship management; Prioritization skills; Project management lifecycle skills; Issue management resolution.

Education:

Bachelors degree

CBAP/CCBA certification preferred.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $82,000 to $98,000 annually. The actual salary will vary based on applicants education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicants geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aons discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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